Refund policy
Return & Refund Policy
We offer a 30-day limited return policy. This means you have 30 days after receiving your item to contact us regarding any issues with your order.
Due to international shipping costs, we do not accept returns for change of mind. However, if your item arrives damaged, defective, or incorrect, we will gladly offer a replacement or refund.
To report an issue, please contact us at coolgadgetsdaily726@gmail.com with your order number and clear photos of the item. We will review your request and work quickly to resolve the issue.
Please note that we do not require customers to return damaged or defective items unless specifically instructed. Items sent back to us without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item.
Non-returnable Items
We do not accept returns for:
- Change of mind
- Sale items
- Gift cards
Exchanges
We do not offer direct exchanges. If there is an issue with your item, please contact us and we will provide a suitable solution.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days. To be eligible, the item must be unused, in its original packaging, and you must provide proof of purchase.
Refunds
If your refund is approved, it will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to complete the transaction.
If more than 15 business days have passed since your refund was approved, please contact us at coolgadgetsdaily726@gmail.com.